Flexi Team Pack

Flexi Team Pack

If your business needs some fine-tuning, a full digital upgrade or even a jolt of inspiration at any point, Matrix will assemble with a Flexi Team Pack — a fully customised support package that you pay for in blocks of hours.

Think of it as a pay-as-you-go Matrix bundle, giving you access to all our in-house experts and our complete range of digital services, aimed squarely at your business targets.

With Flexi Team Packs of 10, 20, 40 and 80 hours, we’ll join your team for as long as you need us. Once you sign up, you’ll get access to our full team of digital experts straight away. You decide how to use your time and we’ll take it from there — with feedback and advice at every step.

How we’re the right fit…

Full digital agency

You’ll have access to a wide range of skills through our in-house User Interface (UI) and User Experience (UX) designers, developers, project managers and marketers.

Flexibility

You can use your support hours any way you like, and we will create a support road map on how to the best use your time with us. We’re as flexible as you require us to be, and we’ll always be there when you need us.

Transparent Time management

We will detail how long each support task will take. We will send you monthly time-sheet reports and you’ll benefit from our time saving initiatives. And we always guarantee quick turnaround times.

Value

Accessing a large team sporadically for miscellaneous tasks makes more sense economically than trying to hire in-house staff in this tight labour market. You will save on internal overheads when choosing Matrix, and support packages are designed to suit your budget and business strategy. We also offer discounts on bigger chunks of our time.

Partnership

We’ll instantly become a part of your team and work in partnership with you to help achieve your business goals and milestones.

What kind of support do we offer?

• Design – Professional UX, design and marketing support;
• Technical advice and guidance around development/integration
• Content Management Systems — support, maintenance and security patching for CMS platforms such as WordPress, Drupal, Modex, Kentico and others;
• Website and eCommerce amendments;
• Content marketing — we’ll provide an effective content strategy, advice and copywriting;
• Marketing workshops, training, strategy and advice to help increase leads and sales;
• Consultancy, scoping, design, development and deployment of small additional features and tools;
• Server Management — address known security vulnerabilities in software patching and/or configuration changes to your hosting environment;
• SEO consultancy and support — practical help to optimise your site, build links and analyse your site’s effectiveness;
• Professional graphic design support;
• Integrated online and offline marketing and lead generation campaigns;
• Email marketing;
• Social media support, including the set-up and management of social accounts and ongoing training and advice on how to achieve marketing goals across all channels;
• Digital marketing reports and audits.

Pricing

All support packages are paid in advance of contract commencement. All pricing below is exclusive of vat @23%. The more hours purchased, the more the savings are for your business.

Once you sign up:

• We will log any of your support cases and give you an estimated duration, measured against your balance of hours;
• We will give you regular status reports on your progress and hours used;
• When you have used up all the hours in your Flexi Team Pack, your next invoice is automatically generated should you opt in to renew;
• We will email you when you have five hours left on your current balance, and we will never exceed the balance without your confirmation. Matrix will always let you know in advance if your request may exceed your remaining balance;
• Support hours are valid for one year from your sign-up date.